Terms

Our showroom hours are by appointment but we are available Monday – Saturday to give prices by phone.    We are pleased to offer appointments in the evening or on Saturdays to accommodate your schedule. Times to pick up or return  rental items are also available for your convenience.

Rental Reservations are accepted by telephone, fax or in person and  guaranteed with a 50% deposit.  The balance is due 2 weeks before the event.    If you cancel your reservation at anytime up to four weeks before the event, your deposit will be refunded.  Cancellation during the last four weeks will result in 50% of the deposit being forfeited.  
Custom or special order product must be paid for at the time of  reservation.  In the event of cancellation on special order product no refund is due if product has already been procured and can not be cancelled with our vendor.       .
*Rates listed are for one day.  Rates are for all time out; whether product is used or not.  Prices stated are each.  
*Rates are subject to change without notice.  The normal rental day is a 24-hour period.  Weekends are considered a one day rental.

Tents require a 50% booking deposit which is non-refundable.  Balance is due on set-up of your event.

Delivery is available as well as set-up.  Please call for quote.  When items are delivered, they are stacked in a mutually convenient place.  At time of pick up all equipment should be repacked in containers provided, tables and chairs stacked as received and everything placed in the same area as delivered.

Rental returns will be inspected for breakage, damage and loss.  Our count and condition of items is to be accepted unless we are notified at pick-up or delivery of any exception.   Food containers are cleaned and packaged for your protection.  When returned they must be repacked in containers provided.  Glassware need to be rinsed and placed in the rack, open side down.  We will charge a cleaning fee if we have to remove food from rental items.

Linens need to be free of food and dry when returned.  Do not put wet linens in plastic bags as they will mildew. Special care should be taken to ensure candle wax does not get on the tablecloths as it permanently stains the fabric.  You are responsible for the replacement cost of linens that become excessively damaged.  Other examples of excessive damage are lipstick stains, wine stains, burns, and tears.  Please return all hangers with linens and table skirting to avoid a hanger charge.

Silk or artificial centerpieces should be transported in a secure and upright position (as noted on container).  When reserving larger items, please let us know if you need delivery.  We will insist on delivery if you come to pick it up in a vehicle that will not accommodate the item without damaging it.

Security of equipment is your responsibility from the time of pick-up or delivery until returned.   Equipment must be protected from damage, disappearance and weather related issues while in your possession or you will be charged.  Most parties or events do suffer some breakage.  However, if a shortage is discovered, the correction must be called in prior to the event in order not to be charged at the return.  Please count your order upon receipt.  It will be counted when it is returned.

Other terms and conditions:  The “TERMS AND CONDITIONS OF RENTAL” on the reverse side of this form are expressly incorporated by reference.

We are constantly adding to and updating our inventory to give you the latest in party fashions.  If you don’t see what you looking for, give us a call.

Ceremony and Reception Design services available.